Privacy policy

In compliance with the provisions of the General Data Protection Regulation in force in the European Union, the holder of this consent authorises Cepillos Sacema, S.L. to process his/her personal data, and grants this authorisation in an express, free, unequivocal and informed manner. Likewise, the holder of this consent has been informed of the following data: DATA CONTROLLER. The party responsible for the processing is Cepillos Sacema, S.L. , with registered address at Calle General Suárez Valdés, 8 , 33204, Gijón, Asturias. Email: info@sacema.es PURPOSE. The data will be used to: 1. Manage your registration as a user of the Platform: The Personal Data you provide will be processed to identify you as a user of the Platform and give you access to its various features, products and services that are available to you as a registered user. 2. The development, fulfilment and execution of the contract of sale of the products or services you have purchased or any other contract with us through the Platform. In particular, you should note the following: i. In case you choose the option to save your payment (card) data, you expressly authorise us to process the data indicated as necessary for the activation and development of the functionality. The card security code (CVV or CVC) is only used for the current purchase and will not be stored or further processed as part of your payment data. Consent to the activation of this functionality allows your data to appear autocompleted in subsequent purchases, so it will not be necessary to enter your payment details in each new process, and they will be considered valid and in force for subsequent purchases. You can change or delete your cards at any time via My Account. We store and transmit your card details in accordance with leading international credit and debit card security and confidentiality standards. The use of this functionality may require you to change your password for security reasons. Remember that security in the use of the Platform also depends on the correct use and conservation of certain confidential passwords. Contact you via email, telephone calls, SMS or other equivalent electronic means of communication, in relation to updates or informative communications related to the functionalities, products or services contracted, including security updates of the Platform, whenever necessary or reasonable for its execution. To deal with requests or requests made through the Customer Service channels available on our Platform or Physical Stores. RETENTION PERIOD.

The personal data provided will be kept for a period of five years from the last confirmation of your interest, unless you request their deletion. Once your request for information has been resolved by means of our form or answered by e-mail, if it has not generated a new treatment, the personal data provided will be kept from that moment and for the periods provided for in the laws for compliance with legal obligations and for the attention and defence of possible responsibilities arising from the treatment. And if you have agreed to receive commercial mailings, (to keep you informed about the activity) such data will be retained for the duration of the service requested, until you request the cancellation of the same. And once our relationship ends, during the periods provided by law for the fulfilment of legal obligations and for the attention and defence of possible liabilities arising from the treatment. LEGITIMACY. The legal basis of the processing is based on the consent that you, as a user, give when you request information from us through our contact form and when you tick the box to accept the sending of information. RECIPIENTS. The transfer of personal data to third parties is not foreseen, with the exception of the information expressly collected by law. RIGHTS. The interested party may exercise the rights granted by the RGPD in relation to their personal data. Rights of access, rectification, erasure, limitation of processing, data portability and opposition. You may exercise these rights by writing to the data controller. You also have the right to withdraw the consent given and to complain to the Spanish Data Protection Agency, in its capacity as Supervisory Authority. If you need help to formalise such a request, we will provide you with a form for this purpose. PROVENANCE. The data collected are provided by the interested party through the forms on the website www.sacemagroup.com. INFORMATION: All data will be treated in accordance with this privacy policy. If you do not agree with it, please do not send us your data. Remember that you can contact us by e-mail or visit us at our facilities, to receive information about it without the need to send us personal data. When you send us your personal data through the contact form, it is necessary that you previously accept this privacy policy and to do so, you must check the box in the checkbox “I have read and accept the terms of the Privacy Policy”. Our system will not allow you to send the form if you do not accept the policy beforehand. When you fill in our web contact form, you are sending us your name, telephone number and e-mail address, personal data subject to current legislation. Therefore, you expressly authorise us to collect and process them, under the conditions that you are reading. This information will be used exclusively to manage the purposes set out in this consent. Users shall be responsible, in any case, for the veracity of the data provided and are responsible for communicating any changes thereto, and Cepillos Sacema, S.L. shall be exempt from any type of liability in this regard. The User is warned that, except for the existence of a legally constituted representation, no User may use the identity of another person and communicate their personal data, so the User must at all times bear in mind that they may only include personal data corresponding to their own identity and which are adequate, pertinent, current, accurate and true.

For these purposes, the User shall be solely liable for any direct and/or indirect damage caused to third parties or to Cepillos Sacema, S.L. by the use of personal data of another person, or their own personal data when they are false, erroneous, not current, inadequate or impertinent. Likewise, the User who uses the personal data of a third party shall be liable to the latter for the obligation of information established in article 5.4 of the LOPD when the personal data have not been obtained from the interested party and/or for the consequences of not having informed him/her. In the event that the user is under 18 years of age, he/she may only provide his/her personal data in the data collection forms, with the prior consent of the parents or guardians, by sending the corresponding form duly signed by the parents or guardians by certified mail and with a copy of the ID card of the signing parent or guardian to the following address: info@sacema.es. Cepillos Sacema, S.L. is not responsible for the data of minors that, without being aware of this fact, have been provided without the consent of the parents or guardians, and therefore shall not be held liable for their actions, and at all times the minor himself, his parents or guardians shall be responsible for the legal consequences and expenses that may arise from this. If any information provided by the User is false or inaccurate, Cepillos Sacema, S.L. reserves the right to cancel the User’s subscription and terminate the User’s rights to use the Service. This personal data will be included in a register owned by Cepillos Sacema, S.L. which we keep in the General Data Protection Register.

Personal data will be processed mainly in automated format, subject to appropriate security controls and measures, which will prevent, as far as possible, improper access, loss of information or corruption of data. We have servers with sufficient capacity to maintain this data with full guarantees of security, integrity and availability. As the owner of the data, you may exercise your rights by sending an e-mail to info@sacema.es, indicating the right you wish to exercise in the subject line. When commercial communications are sent to users of our website who have submitted the contact form, the communication will contain clear instructions on how to revoke this consent. All commercial or advertising mailings may be cancelled by users at any time and always with a simple and free procedure, by e-mail requesting unsubscription or by using a cancellation link. Please do not hesitate to consult us on this subject at any time or to access this privacy policy again on our website.
2 . Subscription to the Newsletter In the event that you authorise your subscription to the Cepillos Sacema, S.L. Newsletter, we will provide you with information about our products and services. s Newsletter, we will provide you with information about our products and services by various means such as, among others, e-mail, any other equivalent means of electronic communication, such as SMS, or by making telephone calls. Subscription to the Newsletter may entail the use of your Personal Data to provide you with personalised advertising related to our products and services via e-mails, SMS, or other electronic means of our own or third party collaborators. In order to improve the service we provide, we inform you that the Personal Data relating to your purchases in our online and physical shops, tastes and preferences may be used for the purposes of analysis, generation of usage profiles, marketing studies, quality surveys and improvement of the interaction with our customers. If you are a registered user, you can change your preferences regarding the sending of such commercial communications through My Account. Likewise, you may unsubscribe through the Newsletter section of the Platform at any time, as well as by following the instructions provided in each communication. 3 . Data Protection Rights The Data Controllers undertake to respect the confidentiality of your Personal Data and to guarantee you the exercise of your rights. You may at any time exercise your rights of access, rectification, cancellation, opposition, deletion and limitation by sending an e-mail to: info@sacema.es, indicating the reason for your request.

If necessary, we may request a copy of your ID card, passport or other valid document that identifies you. In the event that you decide to exercise these rights and that your e-mail address is part of the personal data you have provided us with, we would be grateful if you would specifically state this circumstance in the aforementioned communication, indicating the e-mail address in respect of which you wish to exercise your right. 4 . In compliance with the provisions of article 22.2 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, this website informs you, in this section, of the policy on the collection and processing of cookies. A cookie is a file that is downloaded to your computer when you access certain web pages. Cookies allow a website, among other things, to store and retrieve information about the browsing habits of a user or their computer and, depending on the information they contain and the way you use your computer, they can be used to recognise the user. This website uses the following types of cookies:

  • Analysis cookies: these are those that, either processed by us or by third parties, allow us to quantify the number of users and thus carry out the measurement and statistical analysis of the use made by users of the service offered. To do this, your browsing on our website is analysed in order to improve the range of products or services we offer you.


  • Technical Cookies: these are those that allow the user to browse through the restricted area and use its different functions, such as, for example, to carry out the purchase process of an article.


  • Personalisation cookies: these are cookies that allow the user to access the service with some general characteristics predefined according to a series of criteria in the user’s terminal, such as the language or the type of browser through which the user connects to the service.


  • Advertising Cookies: these are those which, either processed by this website or by third parties, allow us to manage as effectively as possible the offer of advertising spaces on the website, adapting the content of the advertisement to the content of the service requested or to the use made of our website. To do this we can analyse your browsing habits on the Internet and we can show you advertising related to your browsing profile.


  • Behavioural advertising cookies: these are those that allow the management, in the most effective way possible, of the advertising spaces that, where appropriate, the editor has included on a website, application or platform from which the requested service is provided. This type of cookie stores information on the behaviour of visitors obtained through the continuous observation of their browsing habits, which allows a specific profile to be developed in order to display advertisements based on the same.


You can allow, block or delete the cookies installed on your computer by configuring the options of the browser installed on your computer. Most web browsers offer the possibility of allowing, blocking or deleting the cookies installed on your computer. Below, you can access the settings of the most common web browsers to accept, install or disable cookies: Configure cookies in Google Chrome Configure cookies in Microsoft Internet Explorer Configure cookies in Mozilla Firefox Configure cookies in Safari (Apple) This website uses third-party services to collect information for statistical and web usage purposes. DoubleClick cookies are used to improve the advertising displayed on the website. They are used to target advertising according to the content that is relevant to a user, thus improving the quality of the user experience. In particular, we use Google Adsense and Google Analytics services for our statistics and advertising. Some cookies are essential to the operation of the site, for example, the built-in search engine. Our site includes other functionality provided by third parties. You can easily share content on social networks such as Facebook, Twitter or Google+, using the buttons we have included for this purpose. Warning about deleting cookies You can delete and block all cookies from this site, but part of the site will not work or the quality of the web page may be affected. If you have any questions about our cookie policy, you can contact this website through our Contact Us channels or by emailing info@sacema.es.

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